Leak Detection
Decades-old supply lines in original 1960s-era sections are a common source of hidden leaks.
Sun City opened on January 1, 1960 as the first of Del E. Webb's age-restricted retirement communities, and it remains one of the largest in Maricopa County, with thousands of homes built across more than six decades. If water or sewage is the problem right now, call the 24/7 line and give your street address.
Tell the dispatcher which section of Sun City you're in, since the community spans several ZIP codes.
Sun City was built out in phases starting in 1960, which means a single neighborhood can hold homes from several different decades of plumbing practice. Early sections used copper and, in some cases, galvanized steel supply lines, while later additions moved to materials in more common use by the 1970s and 80s.
Galvanized pipe corrodes from the inside and gradually restricts flow, which shows up as weak pressure at one or two fixtures before it is obvious elsewhere. A leak detection visit or a look at exposed pipe in the garage or water heater closet can tell you what you have, and older supply lines are a common reason homeowners ask about repiping.
EPCOR, the water utility serving Sun City and neighboring Sun City West, draws from groundwater wells in the West Salt River Valley sub-basin rather than a river or reservoir. EPCOR's water quality reporting for the area lists hardness in the 4 to 12 grains per gallon range, which is moderately hard to hard.
Hard water leaves mineral scale inside water heaters, on fixtures and in the small passages of a fridge's icemaker. A tank-style water heater that is losing capacity or making popping or rumbling sounds is often carrying a layer of sediment, and a water softener cuts down on scale going forward.
Each page explains the work and what changes the price. The notes below say why it comes up in Sun City.
Decades-old supply lines in original 1960s-era sections are a common source of hidden leaks.
For homes still carrying original-era galvanized or early copper lines.
Hard groundwater speeds up sediment buildup in tank heaters.
EPCOR's service area runs 4 to 12 grains per gallon, moderately hard to hard.
Routine clogs in a community spanning several decades of home ages.
Worn cartridges and valves in fixtures original to older sections.
Searching for an emergency plumber in 85351, 85372 and 85373? The 24/7 line takes calls from these ZIP codes and the streets around them. The ZIP list is for orientation only and is not a coverage promise. Sun City borders Sun City West and Youngtown, so give your street address and the dispatcher will confirm coverage.
EPCOR, a private water utility, serves Sun City from local groundwater wells rather than a city-run system. Your water bill will show EPCOR as the provider.
EPCOR's reporting for the area puts hardness in the 4 to 12 grains per gallon range. A plumber can test your specific tap and talk through softener options if scale is a problem.
Age alone isn't a reason to replace anything, but original-era galvanized supply lines do corrode over time. A camera or pressure check can tell you whether yours are still in good shape.
Give the dispatcher your street address and ZIP code when you call, and they'll confirm coverage for your section.
Yes, the line is answered around the clock, holidays included. Give the dispatcher your address and what is happening. They connect you with a local contractor, and arrival depends on that contractor's schedule.
Calls from these ZIP codes and the streets around them are handled by the same line. Coverage depends on the contractor and the address, so confirm yours on the call.
Call the 24/7 line, say which section of Sun City you're in, and a dispatcher will take it from there.
Sun City, Arizona and the surrounding area.